Last update: July 2026

1. Introduction

Supply Chain Operations SA ("SCO", "we", "our" or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our consulting services. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP/revFADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).

2. Data Controller

Supply Chain Operations SA — Switzerland
Email: info@supplychainoperations.ch

For any questions regarding this Privacy Policy or your personal data, contact us at the above address.

3. Personal Data We Collect

Depending on how you interact with us, we may collect: name, company, job title, email address, telephone number, country, information submitted through contact forms, business correspondence, technical information (IP address, browser type, operating system, pages visited), and cookies or similar technologies where applicable. We do not intentionally collect sensitive personal data through our website.

4. How We Use Your Data

We use your personal data to respond to enquiries, provide consulting services, manage client relationships, organise webinars and events, send newsletters or marketing communications (where subscribed or legally permitted), improve our website and services, ensure website security, and comply with legal and regulatory obligations.

5. Legal Basis

Where applicable under GDPR, we process personal data based on: your consent, performance of a contract, our legitimate business interests, or compliance with legal obligations.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse traffic and enhance user experience. You may configure your browser to refuse cookies, though some features may not function properly. Where legally required, we obtain consent before placing non-essential cookies.

7. Sharing Personal Data

We do not sell personal data. We may share information with trusted service providers including website hosting providers, IT service providers, partners, professional advisers, and public authorities where required by law. All service providers are required to protect personal data appropriately.

8. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or maintain business records. When data is no longer required, it is securely deleted or anonymised.

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. While no online system can guarantee absolute security, we continually review our security practices.

10. Your Rights

Depending on applicable law, you may have the right to access your personal data, request correction of inaccurate data, request deletion, restrict or object to certain processing, withdraw consent, or request data portability. Send requests to: info@supplychainoperations.ch

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the revision date. Continued use of our website after changes become effective constitutes acknowledgement of the updated policy.

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